RECALL & SAFETY ALERTS
SAFETY RECALL – tonies® Blocks
Date: Thursday Mar 17, 2022
- tonies® Blocks Marine Life
- tonies® Blocks Gentle Giant Dinos
- tonies® Blocks Innovation and Invention
Countries Impacted: United States
Name of Product: tonies® Blocks
Hazard: When two or more high-powered magnets are swallowed, either intentionally by younger children or accidentally by older children, the ingested magnets can attract to each other, or to another metal object, and become lodged in the digestive system. This can result in perforations, twisting and/or blockage of the intestines, infection, blood poisoning and death.
Consumers should stop using the recalled blocks with magnets immediately, take them away from children and contact tonies® for instructions on returning the recalled blocks for a full refund. Consumers can also go to https://tonies.happyreturns.com/ and choose "Blocks Return" as the reason for return. tonies® will then provide the customer with a return label. After the product has been received, tonies® will provide the initial form of payment with a full refund and an additional $14.99, plus free shipping, tonies.com coupon code. tonies® is contacting all purchasers directly and remotely deactivating the products so that they no longer function.
Consumer Contact: tonies® toll-free at 877-397-7898 or email firstname.lastname@example.org, or online at tonies.com and click on click on ‘Recall and Safety’.
Units: About 4,200
Description: This recall involves tonies® wooden blocks, with magnets inside. Only tonies® Blocks Marine Life, UPC 840147407689, tonies® Blocks Invention and Innovation, UPC 840147407733 and tonies® Blocks Gentle Giant Dinos UPC: 840147407580 are being recalled.
Each Block is approximately 5cm wide and 1.5cm thick. The blocks were sold in blue, tan and green with pictures on one side of various marine life, dinosaurs and invention and innovation, and white text on the other side. Blocks were sold in sets of four. Each set is packaged in a white and red cardboard box. The UPC is on the back of the box beneath the barcode.
Incidents/Injuries: tonies® has received one report of the magnet detaching from the product. No injuries have been reported.
Sold Exclusively: Online at tonies.com from November 2021 to December 2021.
Manufacturer: Boxine GmbH, Germany.
Importer: Boxine US Inc, 3000 El Camino Real Palo Alto CA 94306
Manufactured in: Germany
tonies® Blocks Product Recall Frequently Asked Questions
Why is tonies® conducting this recall?
The recall is being initiated due to risk of magnet ingestion. tonies® has received one report of the magnet detaching from a tonies® Block. No injuries have been reported. When two or more high-powered magnets are swallowed, either intentionally by younger children or accidentally by older children, the ingested magnets can attract to each other, or to another metal object, and become lodged in the digestive system. This can result in perforations, twisting and/or blockage of the intestines, infection, blood poisoning and death.
How is tonies® conducting this recall?
We have stopped sale of the affected products. We request all tonies® Blocks owners click here to generate a free return label and send their Blocks back to tonies® immediately. After receiving your Blocks, we will issue a refund to your initial form of payment. We will also send a $14.99, plus free shipping, us.tonies.com coupon code.
How do I participate in the recall?
Please click here to initiate a return for your product. For both online generated and in-person returns, you will need your order number and order zip code. Please choose ‘Blocks Return’ as the return reason. If you do not have this information, please email email@example.com and we will generate a return label for you.
I received this product as a gift. Can I still return it?
Yes, please return your Blocks even if you did not purchase them. You will need the order number and order zip code to complete the return. If you do not have this information, please email firstname.lastname@example.org and we will generate a return label for you.
My product appears to be okay. Can I continue to use it?
No, we are asking all customers to stop using the product immediately and participate in the recall by returning the Blocks to us. It is illegal to sell a recalled product. The Blocks will no longer work when placed on the Toniebox.
Are any other Tonies or Tonieboxes impacted?
No, this recall only impacts tonies® Blocks. No Tonie figurines or Tonieboxes are impacted.
I have additional questions.
Please send us an email at email@example.com or call (877) 397-7898