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How can we help you?
We are all ears for you. But maybe a short note on frequently asked questions will help you? Here you will find the right contact person for every need!
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Do you have questions?
Need help with your Toniebox, myTonies account, or order? Our support team is here for you!
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Are you a retailer?
Already a retailer or interested in partnership? Contact our B2B service directly.
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Publisher, blogger, or press?
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GET IN TOUCH![](http://us.tonies.com/cdn/shop/files/contact-us.1.png?v=1693430210&width=250)
Do you have questions?
Need help with your Toniebox, myTonies account, or order? Our support team is here for you!
CONTACT US![](http://us.tonies.com/cdn/shop/files/contact-us.2.png?v=1693430325&width=250)
Are you a retailer?
Already a retailer or interested in partnership? Contact our B2B service directly.
FIND OUT MORE![](http://us.tonies.com/cdn/shop/files/contact-us.3.png?v=1693430377&width=250)
Publisher, blogger, or press?
Great! Here you will be directed to the right contact person for partnerships and media requests.
GET IN TOUCH![How it Works.](http://us.tonies.com/cdn/shop/files/3000x3000.webp?v=1693333392&width=1200)
How it Works.
We love the Toniebox and we believe you will, too! Thatโs why we offer a 100-Day Happiness Guarantee. When you purchase a Toniebox Starter Set or Bundle* through our online shop, you have 100 days to set it up, record personal messages, listen to bedtime stories, groove at a living room dance party and explore all the joys of the Toniebox with your family. If you and your little listener are not completely satisfied, you can return it for a full refund within 100 days of purchase.
![How can we help?](http://us.tonies.com/cdn/shop/files/tonies-for-teachers-bundle.jpg?v=1688430227&width=1440)
How can we help?
Having troubles with your Toniebox? Our team is here for you! Reach out before you start a return and let the toniesยฎ team help you troubleshoot.
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